Control your business costs intelligently. Outsource your knowledge processing tasks and focus on your core business drivers. Attain the greatest efficiency.

The business processes are facing more and more expansion gradually because of the increased variations in the expectations of the customers. Meeting the wide variety of customer needs have put an immense pressure on businesses to provide quality services. Knowledge process outsourcing plays a key role in lessening the anxiety faced across organizations.

Making decisions at the operational level is really tough without proper data and insights. And, when you don’t find the time to capture, process and analyze data; the whole decision-making process becomes inefficient. Hiring a reliable knowledge process outsourcing service provider not only results in data and insights at the right time; it also saves you a significant amount of cost.



Handing over the knowledge process activities to a partner organization is a vital decision and chief members of the organization need to consider different parameters.

Security :
The knowledge processing work involves sharing of data prime to your business. While partner organizations organize and take information out of the data, they should also stringently check that the data is not subjected to any unauthorized access.
We offer you with three different layers of security such as the data storage security, hardware configuration security and software security. Data storage security ensures that all the project deliverables are properly stored by the document management team in a secure environment. Hardware configuration security ensures that all the data transfer takes place through highly secure file transfer protocols. Software security assures that all the data backup systems get implemented intelligently and every e-mail communication is held through properly encrypted channels.

Infrastructure :
A strong infrastructure is required to meet the expectations of businesses in a timely manner. Our power backup facilities, high speed internet and server monitoring ensures the seamless working of the processing facility.

Turnaround time :
As a client, your schedule is packed with important business activities and the deliverables provided by your outsourcing partner are integrated into your different modules for effective decision-making. We deliver on the set schedules without any sort of discrepancies.
We always ensure that the quality remains intact and project deadline is met. Minimizing the turnaround time and maximizing the efficiency gradually strengthens our scheduling system and enhances the level of trust between us and our clients.

Project management :
Complex projects need strong project management. For quality cost control and greater efficiency, well organized phases need to be designed and quality training is very much important. At RAD365 Inc., we strive to maintain our project management standards and improvise on a regular basis. We organize brainstorming sessions with our team members to provide you the best project results.

Change control :
We understand that the project scope can expand at any time and thus we follow an effective change control management process. We keep track of all the changes and provide analysis reports to our clients about the overall impact of change on the project.

Knowledge processing is not only about cost savings. It provides a wider angle of business benefits. Organizations can save significant amount of time and can focus on their core activities such as marketing, consulting, research and development.

In this way, organizations can attain the required flexibility to cater to the changing market situations. Businesses can invest a significant amount of their time and resources in accomplishing what’s important rather than what’s urgent.

At RAD365 Inc., we always believe in long term collaborations. Starting from project initiation to delivery, we use our full working potential to deliver the assigned tasks in a timely manner.

The management team at RAD365 Inc. performs certain key project management tasks at regular intervals to ensure a consistent project workflow.

• Checks the logical connection of knowledge processing activities with the client’s business goals.
• Coordinates among the managers of different departments to ensure adherence with the service quality protocols.
• Manage changes to the standardized project methodologies as per the clients’ needs.
• Integrate vital information regarding the knowledge processes, so as to discuss and formulate smarter project delivery strategies with the clients.

Our KPO solutions give organizations the power to take better decisions by getting access to meaningful insights. Organizations are being able to expand into new processes by executing their existing processes at lower costs and in a faster way.

The KPO services at RAD365 Inc. are targeted towards providing significant benefits to clients so that they can outperform their industry peers and can provide even higher levels of customer satisfaction.

Trained and experienced data processing professionals.
Stringent quality check processes.
Robust IT infrastructure to handle complex projects.
Manpower to handle both basic customer research and complex research campaigns.
Flexible working model to suit client’s changing priorities and expectations.
Highly organized scheduling system.